Customer Reviews
What people in Taipei say after the job is done.
Homeowners, tenants, and property managers across Songshan, Da'an, and Xinyi.
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Average rating from customers
1,400+
Residential jobs since 2017
~90%
Resolved on first visit
8+
Years operating in Taipei
Customer Feedback
A selection of reviews from clients across our three services.
Chen Hui-Ling
Da'an District — May 2025
The kitchen tap had been dripping for two weeks. I wasn't sure whether it was worth calling someone or just living with it. Jian-Wei came the next morning, found the faulty cartridge within ten minutes, explained the options, and sorted it cleanly. The whole job took less than an hour. The price matched what was quoted beforehand, which I appreciated.
Drip & Leak RepairLin Ming-Chun
Songshan District — April 2025
I manage four units in a building near Nanjing East Road. The bathroom in one unit had been slow-draining for months. ShuiLong sent someone the same afternoon. The blockage was deep in the pipe — they used a camera to locate it rather than guessing, which was reassuring. They also caught a slow drip at the trap while they were in there and fixed it at the same time. Good value for the scope of work.
Drain Clearing & Trap CheckWang Yu-Fen
Xinyi District — May 2025
We had the bathroom fully renovated and needed the new basin and toilet installed, plus a water heater connection checked. ShuiLong handled everything. The price for the installation service was fair and the scope was agreed clearly in advance. The written summary at the end was actually very useful — we kept it with the property documents.
Installation & Home ReviewHuang Cheng-Wei
Zhongshan District — April 2025
I noticed damp on the cabinet floor under the sink on a Saturday morning. I didn't expect much on a weekend but sent a message anyway. They responded within an hour and sent someone by early afternoon. It turned out to be a loose joint on the cold-water flexible hose — a small thing, but left long enough it would have damaged the cabinet floor. Quick, no fuss, and the plumber took outdoor shoes off at the door without being asked.
Drip & Leak RepairShen Tsai-Yun
Neihu District — May 2025
The shower tray had been draining slowly for months. I had tried clearing it myself but it came back within a week. Ming-Ting from ShuiLong came, removed the trap, showed me what the issue was (hair and soap built up past the bend), and cleared it properly. He also told me which drain cover type would make future maintenance easier. Honest and practical — that's what I wanted.
Drain Clearing & Trap CheckPark Ji-Young
Da'an District — April 2025
I moved into a new apartment and wanted someone to check the water pressure and pipe condition before I settled in. ShuiLong did a whole-home review, found one tap with a worn valve, and fitted a replacement the same visit. The pressure throughout the apartment was fine. The written summary they gave me is now in my lease file — useful to have if I need to refer to it later.
Installation & Home ReviewJob summaries
A closer look at three jobs and how each was handled.
Songshan apartment — recurring kitchen drip
Xinyi high-rise — complete toilet blockage
Da'an renovation — full bathroom fit-out
Credentials behind the work
All technicians hold active 水電技術士 licences under Taiwan's vocational certification framework
Taiwan Plumbing Association member — continuous membership since 2018
Songshan District Small Business Recognition, 2023 — residential services category
+886 2 2762 4830
Mon–Sat 08:00–19:00
Songshan District, Taipei
Serving central and east Taipei
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